VIVEL uses cookies and similar technologies for a variety of different purposes. Cookies help us to facilitate the use of our website, improve the website’s functionality and enhance your user experience. The present Cookie Statement provides more details about the cookies we use. If you still have questions after reading this Cookie Statement, please feel free to contact us using the contact details at the bottom of the Cookie Statement (Title 7).


We are the Vlaams Instituut voor Eerste Lijn VZW (Flemish Institute for Primary Care not-for-profit organisation), with registered office at 76 LAKENSESTRAAT in 1000 BRUSSELS and company number 0720.947.550 (hereinafter referred to as “VIVEL“, “us” or “we“).

The present Cookie Statement (hereinafter referred to as the “Cookie Statement“) explains which kind of information we may collect through the VIVEL website at (hereinafter referred to as the “Website“) through the use of cookies, how we use this information to improve our service delivery and how you as a user of the Website (hereinafter referred to as the “the user” “you” or “your“) are free to refuse or delete cookies.

For further details about the use of cookies via the Website, please contact us using the contact details specified at the bottom of the present Cookie Statement (Title 7).

If, through the use of certain cookies, “personal data” are also processed, VIVEL’s Privacy Statement also applies to this.

What are cookies?

A ‘cookie‘ is a small data file that is temporarily placed on your computer or mobile device by an internet page when you visit a website. A cookie allows us to identify the device you are using to visit our Website, without giving us access to any information, which may include some personal data.

Find out more about the cookies we use

Essential or strictly necessary cookies

These cookies allow users to navigate their way around the Website and use its essential features. These cookies also ensure that a particular service or functionality expressly requested by the user can be provided.

These cookies may be placed without your consent. We also recommend that you do not disable these cookies as you may lose the basic functionalities of the Website or access to certain parts of the Website.

Performance and statistical cookies

These cookies allow us to conduct a general analysis of the way in which our Website is used. For instance, anonymous statistics give us an insight into how our Website is visited, how often and for how long. This information enables us to improve and optimise our Website. We seek your permission before placing these cookies.


These cookies allow us to target ads to users for marketing purposes. We seek your permission before placing these cookies.

Which information does VIVEL obtain through the use of cookies?

VIVEL may obtain the following information through the use of cookies:

  • Information regarding your use of the Website (e.g. the page(s) visited and details, date and time)
  • Information regarding your access to the Website, for example which device you are using, the type of browser you are using and your IP address


Which third parties are given access to cookie information?

It is important to distinguish between first party and third party cookies:

First party cookies 

First party cookies are administered by VIVEL and are specific to the Website visited or used.

Third party cookies

Third party cookies are cookies that are administered and placed by a third party. In other words, these cookies see to it that certain data are sent to third parties as a result of your visit to the Website.

The cookie diagrams above (see title 3.) show which cookies are first party or third party cookies.

How can you manage your cookies?

Our cookie consent tool allows you to decide whether or not to accept certain cookies.

You can also refuse or accept certain cookies using your web browser settings. The way you can do this varies from browser to browser: most browsers automatically accept cookies but you can set your browser to warn you before a cookie is placed or to refuse cookies. Further details on how to set up your browser are available by clicking the ‘Help’ button in your browser or at the following links:

If you use multiple devices to visit this website, please make sure that your cookie preferences are set accordingly in each device’s browser. More information about managing cookies can be found here.

In addition, here and here you get to decide from which companies you no longer wish to receive cookies.

Please note that if you do not accept cookies, you may not be able to access certain features of our Websites that make your experience with our Website and services more efficient and certain features may not function properly.

If you disable certain cookies, we may use the cookie information previously collected in accordance with the present Cookie Statement and, where applicable, our Privacy Statement. However, we will then stop collecting any (additional) cookie information through this cookie.

Contact details

For further details, please contact us at

Amendments to the Cookie Statement

VIVEL may amend the present Cookie Statement to reflect particular technical, legal or commercial requirements and developments. We will inform you thereof in consideration of the importance of the changes we make. You can find the date when the present Cookie Statement was last amended at the top of the present Cookie Statement.